Writing and Managing E-mail


Everyone gets too much e-mail—and much of it goes unread! Most e-mail suffers from poor “so-what” subject lines that are easily ignored. Add poor e-mail etiquette, and you have a recipe for bad communication.


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Selling to Multi-Generation Customers


Right now, businesses are serving four generations of customers and the fifth generation is just around the corner. Never before has it been so important to be able to meet the needs of such an age-diverse population.


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San Francisco, CA 94103


Patricia Haddock, Bottom-Line Results, Employee Development, Content, Product and Service Development


T: 415-710-2734


© 2013 2015 2018

by Patricia Haddock

All rights reserved

Violations of intellectual property will be  pursued.

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