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Patricia Haddock
Instructor Writer/Editor Poet
Career Credentials
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Communications Manager, Bank of America
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Independent Communications Consultant
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Published Poet
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Author and Editor of Business and Children's Books
Writer, editor, and communications professional with expertise in publishing, training, and strategic communication
Webinars
Writing and Managing E-mail
Everyone gets too much e-mail—and much of it goes unread! Most e-mail suffers from poor “so-what” subject lines that are easily ignored. Add poor e-mail etiquette, and you have a recipe for bad communication.
Selling to Multi-Generation Customers
Right now, businesses are serving four generations of customers and the fifth generation is just around the corner. Never before has it been so important to be able to meet the needs of such an age-diverse population.
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