© 2013 2015 2018

by Patricia Haddock

All rights reserved

Violations of intellectual property will be  pursued.

pat@phaddock.com

San Francisco, CA 94103

 

Call

T: 415-710-2734

 

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Serving Multi-Generation Customers Webinar

Right now, businesses are serving five generations of customers. Never before has it been so important to be able to meet the needs of such an age-diverse population.

 

 Objectives

 

  • Communicate more effectively with customers from different generations

  • Approach and build long-term relationships with multi-generation customers

  • Anticipate and overcome objections based on generational biases

 

We will cover:

 

  • The  primary buying characteristics of Traditional, Baby Boomers, Gen X, Millennials, Gen Z

  • How to anticipate and proactively respond to generational differences 

  • Communicate persuasively and compelling to influence decision making

 

Duration:  40 minutes 

Contact Patricia Haddock at 415-710-2734 to book this program.