Serving Multi-Generation Customers Webinar
Right now, businesses are serving five generations of customers. Never before has it been so important to be able to meet the needs of such an age-diverse population.
Communicate more effectively with customers from different generations
Approach and build long-term relationships with multi-generation customers
Anticipate and overcome objections based on generational biases
We will cover:
The primary buying characteristics of Traditional, Baby Boomers, Gen X, Millennials, Gen Z
How to anticipate and proactively respond to generational differences
Communicate persuasively and compelling to influence decision making
Duration: 40 minutes
Contact Patricia Haddock at 415-710-2734 to book this program.