Everyone gets too much email—and much of it goes unread! Most email suffers from poor “so-what” subject lines that are easily ignored. Add poor email etiquette, and you have a recipe for bad communication.


This program can be delivered as a three-part series of 40-minute webinars or each webinar can be delivered separately.




Improve email writing skills to get better results by:


  1. Writing e-mails to get the results you need

  2. Using the right tone to avoid offending people

  3. Controlling the in-box for greater productivity and effectiveness



Webinar 1--Write Email for Results


  • What email is and isn't



  •  Write for how people read 



  • Create emails that get results

       Write above the fold

       Use compelling subject lines


Webinar 2--Watch Your Tone!


  • What is tone in email?

  • Control tone


           Sentence structure

           Positive wording

  • Email etiquette


Webinar 3--Control Your Inbox


  • Get rid of completed email 

  • Six-step process to control your inbox e

         Use rules to pre-sort incoming email


Duration:  40 minutes each

Contact Patricia Haddock at 415-710-2734 to book this program. 




Live Writing and Managing Email Webinar Series


San Francisco, CA 94103


Patricia Haddock, Bottom-Line Results, Employee Development, Content, Product and Service Development


T: 415-710-2734


© 2013 2015 2018

by Patricia Haddock

All rights reserved

Violations of intellectual property will be  pursued.

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